Terms of delivery

These terms are only applicable for customers in Europe.

Order Confirmation

When ordering you will receive an automatic order conformation by email. Please contact us at order@palliance.se or call us at +47 97 99 91 90 if you did not receive your order confirmation.

Personal Information

We need some personal information in order to deliver your purchase. This information is not passed on to any third party.

Shipment and Delivery time

We offer free shipment on deliveries in Norway when you purchase merchandise for more than NOK 500.-
On other shipment options, an additional handling fee will apply as described in the ordering pages. Ordered products are shipped from our warehouse in Norway, return address Palliance AS. Products shipped usually within 3-5 days.

Pre-order

Reservation, in case we are sold out of stock due to great demand.
We can accept your pre-order that ensures expedited delivery as soon new articles are received at our warehouse.

Prices

All prices at https://hemorrite.eu is in NOK incl. VAT.

Payment options

At https://hemorrite.eu you can pay with debit card, Visa or MasterCard without charging fees. Your order is registered automatically and you will receive a receipt from us.
Company Information
Purchase at https://hemorrite.eu is a deal between you as a customer and Palliance AB
Org nr: 556879-0587
Solna Business Park
Svetsarevägen 15
171 41 Solna
Sweden
Tel: + 46 08 28 75 00
Mon – Fri 09.00 – 15.00

Registered visits at our web site. Your visits to https://hemorrite.eu are registered anonymously. So called ‘cookies’ and ‘script’ are utilized, but not for retrieval of personal information. Data traffic is used to improve our web site, and to give you a better shopping experience.

Returns and Withdrawals

You are entitled 14 days full return counting from the day you receive the delivery. Withdrawal applies only if the articles are undamaged and still in original packaging. Enclose the order confirmation or a copy of this along with the returns, that will ensure faster processing time.
If payed with debit, VISA or MasterCard a refund will be issued to the card automatically.
Please ship returns to the following address:
Palliance AS
Forskningsparken
Gaustadalleen 21
0349 Oslo
Norway

Feel free to contact us at + 47 97 99 91 90 before you ship articles in return, or if you have any questions on returns and withdrawals.

Complaints

You have a warranty on all products according to Norwegian consumer protection laws. To make use of the warranty please contact us. We will then consider whether if it is sufficient to send us a picture of the product along with an elaborate description or picture of the damage/flaw, or if the article should be returned.

Disputes

In cases of warranty, Palliance will always comply with the decisions of the Norwegian Consumer Dispute Committee (FTU).
Additional Information
Information presented at https://hemorrite.eu or any other information from Palliance; is not intended to be a substitute for professional medical advice. Please consult your doctor if you are in doubt.